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General informations

Is it possible to have a framed work delivered to me?

All works are sold without frame. However, you can send us a request for supervision at contact@premierebase.fr with the desired format. We will get back to you within 24 hours.

I am a professional and would like to order several works, can I benefit from a reseller rate?

Yes, send us your order to contact@premierebase.fr , we will get back to you within 24 hours. The minimum order is €100 including tax.

I have just validated my order but I want to add another item, do I have to pay the delivery costs again?

No, contact us at contact@premierebase.fr, we will send you a code to cancel the delivery costs on your additional order.

How long does it take to prepare an order?

Each order is carefully prepared and shipped within 24 to 48 hours.

How are the works shipped?

A4 formats are wrapped in tissue paper, then slipped into a padded envelope, itself protected by a cardboard box. Other formats are rolled in tissue paper then slipped into a cardboard tube.

What are the delivery times ?

Delivery times vary from 2 to 5 working days for France, depending on the times provided by the carriers.

Do you deliver abroad?

Yes, we ship worldwide.

Do you offer delivery costs?

Yes, delivery costs are free for orders over €150.

I would like to offer a work, is it possible to exchange it if I don't like it?

Yes, you have 30 days to return the work. We will send you your new work within 48 hours.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.

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